Terms & Conditions
Our Website is designed for you, the consumer to shop and learn about Scottish foods. By visiting our website and shopping on-line, you agree to the following:
You are welcome to use our website for your personal use; to place orders, print recipes, order forms, blog posts or a list of Scottish Games. However, all images, recipes and website content are the sole property of Scottish Gourmet USA. Any commercial reproduction or any other use is strictly prohibited.
Our Website uses 'cookies' (electronic information packets) to track users of our website. Cookies are used in two ways:
One cookie is your shopping cart. This cookie stays on your computer, tablet or mobile device until you are ready to check-out. If you do not allow cookies in your settings, you will be unable to place an order on-line. You can fill your shopping cart, but once you click CHECKOUT - you will be blocked from proceeding as your 'cookie' cannot be shared with us. We welcome your order by other methods - send us a copy of your shopping cart with a phone number - or simply call us toll-free at 877-814-3663 to place your order by phone during business hours.
This cookie also holds your shopping cart open for up to 24 hours so you can complete your purchase when you want and on the device you want. Your shopping cart cookie expires in 24 hours. We cannot 'see' or retrieve your shopping cart - it is shared between our website and your electronic shopping device (computer, tablet or phone). We can only access your shopping cart once you have completed the checkout process.
What we collect from you and how we protect and use your personal information.
- If you complete an order with us, we will collect information needed to complete the order.
- Your Name
- Billing Address
- Shipping Address
- Email Address
- Credit Card Details
All Order information will be stored on our website and at our home office.
CREDIT CARD INFORMATION PROTECTION
ON OUR WEBSITE: As of June 1, 2023, Scottish Gourmet USA no longer stores any credit card information on our website. You may use PayPal or a credit card to pay for your order. Any credit card details used for ordering are never disclosed to Scottish Gourmet USA. We use Braintree, a PayPal company, to complete credit card payments on the website. This is a fully tokenized payment gateway which prevents any unauthorized use of your personal credit card data. We simply get a 'token' that tells us you have paid for the order.
AT OUR HOME OFFICE: If you place your order by phone, fax or mail, your Credit Card Details are encrypted at the point of entry. Every 30 days we delete even these encrypted credit card numbers. All order documents are shredded twice a year and until shredded, all order documents are stored in locked cabinets. We are dedicated to protecting your personal information and are particularly concerned about credit card information.
We share your shipping address and email address with our shipping partners to give you an easy, one-click tracking email so you know your order has shipped and when it is delivered.
We share your name and email address with our email service provider. We give you a one-click way to unsubscribe from our marketing emails. You can also tell you want to be excluded from any emails or catalog mailing. Call us, write us or email us from the website using contact us and we will honor your request immediately.
As a small catalog company in a highly specialized market, we work hard to find new customers like you. We do share our customer lists with other small cataloguers in a joint anonymous database. We have participated in this database since 2005 and many customers, possibly you, received your first catalog as a result. If you do not want your name and address shared with other small catalogers, please tell us and we will honor your request immediately. Call us, write us or send us an email from contact us page of the website.
We mail catalogs once or twice a year to known customers, to do so we share our current mailing address list with our catalog printer. If you wish to be removed from future mailings, please call us, write us or send us an email through the contact us page on the website. We will honor your request immediately.
D) SOCIAL MEDIA & MEDIA PRIVACY
We take your privacy very seriously. We don't tell any social media, print or broadcast media about you personally or any of our customers, no matter how famous or infamous they are.
If you send us a photo of your special dinner, a video of your Burns Night Supper, or even your cat lying on your order box, we will ask your permission before we share your image or video on Facebook, Pinterest, Twitter or any social media. Once you give us permission to share it on social media, we both lose any control of future sharing or use of that image or video.
We thank all users who do send us great images and videos. In sharing that content, Scottish Gourmet USA does not own any rights to that content, and cannot control the distribution or use of that contact beyond the original posting. If requested, we can only delete or remove the original social media posting.